The time I need to prepare an order for shipping varies. For details, see individual items.
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Unfortunately, due to the nature of 100% Soy wax they do become bumpy after burning and returns will not be accepted because of this.
Yes, you should always trim your wicks to keep them at 1/4" in length for a nice, clean burn.